Google My Business (GMB) is an essential tool for managing your business's online presence, and it’s important to keep your account verified to maintain visibility on Google Maps and in local search results. Occasionally, you may need to re-verify your account, whether it’s due to changes or as part of regular verification processes. 


Here’s a step-by-step guide to help you re-verify your Google My Business listing:


1. Log in to Your Google My Business Account

  • Use your Google credentials to log in to your GMB account.
  • If you manage multiple locations, ensure you select the correct business listing that requires re-verification.

2. Check Your Verification Status

  • After logging in, navigate to the "Info" tab on the left menu.
  • If re-verification is required, you’ll see a prompt or notification on the screen indicating that your business needs to be re-verified.

3. Follow the Re-Verification Process

Click on the “Verify Now” or “Re-verify” button, depending on the prompt displayed. Google offers several methods for re-verification:

  • Postcard Verification: The most common method. Google will mail a postcard with a verification code to your business address. Once you receive it, log back into GMB and enter the code to complete the process.
  • Phone Verification: For eligible businesses, Google may offer phone verification. You’ll receive an automated call or text with a verification code. Enter the code as instructed to verify your account.
  • Email Verification: In certain cases, Google may send you an email with a verification link. Click the link to confirm your account.
  • Instant Verification: If your business is already verified through Google Search Console, you can instantly verify your GMB account by logging in with the same Google account.
  • Video Verification:For businesses with physical locations, Google may request a video to confirm your business’s presence. The video should include:
    • Your business’s location (show street signs and surrounding businesses).
    • Evidence of the business’s existence (e.g., shop front, signage, or storefront).
    • Proof of management (e.g., showing staff-only areas, unlocking the cash register, or accessing internal systems).

  • Steps for Video Verification:

    • Step 1: Record and Upload Your Video
      • On your mobile device, go to your Business Profile.
      • If you start on a computer, scan the QR code to continue on mobile.
      • Tap Get Verified, then Start Recording.
      • Follow the on-screen instructions to allow camera and microphone access.
      • Record your video according to the requirements and tap Stop Recording.
      • Tap Upload Video to submit your recording.
    • Step 2: Wait for Review
      • After submission, Google will review your video. This process may take up to 5 working days.
      • If your video is accepted, you will receive a notification confirming your verification.
      • If the video fails, retry using a different verification method or adjust the video to meet the requirements.
    • Step 3 (Optional): Delete Your Video
      • If you wish, you can delete your uploaded video. Go to your Business Profile, tap More Advanced Settings, then select Video Uploads to delete it.

4. Update Your Business Information (if needed)

During the re-verification process, take the opportunity to review and update your business details. This includes:
  • Business hours
  • Address
  • Phone number
  • Website URL
  • Other relevant information

5. Monitor Your Google My Business Account

After successfully re-verifying your account, make sure to regularly monitor and update your business information. Respond to customer reviews promptly, keep your business details current, and take full advantage of GMB features to maintain a strong online presence.


6. Seek Assistance if Needed

If you encounter issues during the re-verification process or have questions about managing your Google My Business account, don’t hesitate to contact Google support. They can provide helpful guidance and troubleshoot any problems you may experience.


By following these steps, you can successfully re-verify your Google My Business account and maintain your visibility in local search results.