NGAZE offers a powerful automation feature that allows you to streamline various aspects of your restaurant's operations, from customer loyalty programs to marketing campaigns. By leveraging automation, you can save time, reduce manual errors, and deliver a more personalized experience to your customers.

One of the key benefits of NGAZE's automation is the ability to create and manage automated recipes. These recipes are pre-defined actions that are triggered by specific events or conditions, ensuring that your restaurant responds promptly and consistently to customer interactions and feedback.Here are some examples of the recipes you can find on the NGAZE Automation page:


1. Welcome customers at loyalty rewards sign-up:


When a customer signs up for your loyalty rewards program, an automated welcome message can be triggered. This recipe includes the following options:

•    Disable and enable options: Allows you to turn the recipe on or off as needed.

•    Loyalty list: Select the specific customer list you want to target with this recipe.

•    Email subject: Customize the subject line of the welcome email.

•    Email template: Choose from pre-designed email templates or create your own to greet new loyalty program members.

•    Save the recipe: Once you've configured the recipe to your liking, save it to activate the automation.


2. Appreciate loyal customers annually on joining date:


Recognize and reward your most loyal customers by sending them a special message on the anniversary of their enrollment in your loyalty program. This recipe can include personalized offers, exclusive discounts, or a simple thank-you note to show your appreciation for their continued patronage.



3. Send birthday rewards annually to loyalty rewards customers:


Celebrate your customers' birthdays by automatically sending them a special reward or offer on their special day. This recipe can be customized to include a birthday message, a discount code, or a free item from your menu.




4. Notify when a new review is captured:


Stay on top of your restaurant's online reputation by setting up an automation that alerts you whenever a new customer review is posted. This recipe can be configured to send notifications via email, SMS, or push notifications, ensuring that you can respond promptly to customer feedback.



5. Bella responds to customer reviews:


NGAZE AI assistant, Bella, can be programmed to automatically respond to customer reviews on your behalf. This recipe allows you to set up pre-written responses for different types of reviews, ensuring that your customers receive a timely and consistent response.



6. Bella analyzes customer sentiment:


Bella can analyze customer sentiment based on reviews, social media mentions, and other feedback channels. This recipe provides you with valuable insights into how your customers perceive your restaurant, allowing you to make data-driven decisions to improve their experience.



7. Bella proposes marketing based on local weather:


NGAZE AI can help you tailor your marketing campaigns based on local weather conditions. For example, if it's a hot day, Bella might suggest promoting a refreshing summer cocktail or a cool dessert. This recipe helps you capitalize on real-time trends and stay relevant to your customers' needs.



8. Notify when any network is having connection trouble:


Ensure that your restaurant's online presence is always available by setting up an automation that alerts you whenever there's a network connectivity issue. This recipe can help you proactively address technical problems and minimize downtime.



9. Notify when any marketing campaign fails:


Monitor the performance of your marketing campaigns with an automation that notifies you if a campaign fails to meet its objectives. This recipe can help you identify areas for improvement and make adjustments to optimize your marketing efforts.



10. Notify when a new menu feedback is received:


Stay informed about your customers' preferences and opinions regarding your menu by setting up an automation that alerts you whenever new feedback is received. This recipe can help you make informed decisions about menu changes and ensure that your offerings align with your customers' tastes.




11. Bella analyzes website SEO:


NGAZE AI can help you optimize your restaurant's website for search engines by analyzing its SEO performance. This recipe provides you with actionable insights and recommendations to improve your website's visibility and attract more potential customers.By leveraging these automation recipes, you can streamline your restaurant's operations, enhance customer engagement, and drive business growth. NGAZE's intuitive interface makes it easy to customize and activate these recipes, allowing you to focus on delivering exceptional dining experiences to your customers.